2 Remote - Technical COnsultants

WHO WE ARE: ELYON provides the Program Management for its Channel of Commercial Technology companies in Government that consist of Small Businesses and New Technology start-ups. ELYON advocates for policies that can improve government services and maintain our government's competitive advantage, by bringing more technology into government programs. ELYON advocates on behalf of our nation's innovative, new technology and small businesses looking to work with the U.S. government. We do this by aligning the voice of our small business members with advocacy for change in federal policy that will make the government market more accessible to small businesses and the commercial technology ecosystem. The Channel's founding Technical Board Members include former government leaders and IT executives passionate about bringing best-of-breed technology to the government. We are seeking 2 skilled and experienced Technical Consultants to join our team! Successful ELYON employees possess the following traits: An ability to get things done: You are persistent, resourceful, results-oriented, and action oriented. You constantly plan ahead and foresee issues before they occur. Analytical: In order to improve your comprehension of the market and the demands and problems of your clients, you have good analytical abilities and are at ease reading quantitative data. Creative mind-set: You are able to solve problems creatively and swiftly adjust. You possess a thorough understanding of product management principles and the ability to apply them when analysing data and making recommendations. Emotional Intelligence: You have a strong sense of self and excellent perception of how important relationships function. You are upbeat, sympathetic, adaptable, and inquisitive. Your genuineness, warmth, and competence help you win the respect of your co-workers. Trustworthy: You have a strong sense of morality, principles, and purpose. You are trustworthy because of how you conduct yourself. You are a living example of the company's values. 2 Technical Consultants The contractor will support the M365 Program Management Office by executing, but not limited to, the following tasks. • Assist with troubleshooting M365 IRWorks incident and tasks tickets • Assist with monitoring performance and usage of Dataverse environments, including optimizing data models, monitoring resource utilization, and troubleshooting issues as they arise. • Assist with establishing and configuring Power Platform environments, including setup, configuration, maintenance within a tenant. • Provide technical support and troubleshooting assistance to users encountering Copilot, Power BI, Power Apps, and Power Automate issues. • Assist with monitoring M365 services and end user data retention requirements. • Extensive working knowledge of SharePoint Online Administration. • Support, configure, and maintain tenant and backup solutions for OneDrive. • Assist with developing scripts as needed to support OneDrive features. • Assist with creating and maintaining reference materials – FAQs, knowledge articles, iTrain. • Assist with coordinating and conducting multiple Proofs of Concept and Pilot Testing. • Ensure all processes, plans, schedules, and other written documents are completed timely. • Provide bi-weekly status reports that encompasses schedule, M365 deliverables for each tool, action items, risks, mitigations, escalations, accomplishments, and closures. • Provide a monthly consolidated status report that provides the overall health of the M365 Team Main Responsibilities: • Manage and resolve IRWorks support tickets in a timely and efficient manner. • Administer and provide support for OneDrive for Business to ensure secure file storage and sharing. • Oversee and maintain SharePoint Online (SPO) and Microsoft Teams integration for collaboration and content management. • Create and update knowledge articles to document processes, troubleshooting steps, and best practices. Personnel Qualifications: • Minimum 5 years’ experience supporting Microsoft 365 (M365) Cloud Suite in a large corporate or government environment. • Extensive experience with Microsoft Power Platform (PowerApps, Power BI, Power Automate/Flow). • Strong .NET development skills, including: • C# • Net MVC • Entity Framework • JavaScript, HTML, CSS • Proficiency in creating PowerShell scripts. • Knowledge of Exchange, Intune, Azure AD, and the Azure ecosystem. • Experience with Microsoft 365 development and SharePoint Administration. • Ability to develop PowerApps models and customize SharePoint lists and disparate systems using PowerApps. • Experience managing user permissions, data retention, and compliance settings. • Knowledge and experience with: • Copilot for Power Apps • Copilot for Power Automate • AI Builder • Ability to troubleshoot and resolve technical issues across the entire M365 cloud platform and AvePoint Online Services. • Excellent verbal and written communication skills, including the ability to explain technologies and technical business concepts to multiple audiences. • Ability to establish and maintain effective business unit relationships. Contingent upon the awarding of the contract. Only shortlisted candidates are going to be contacted Benefits: Paid sick leave, Medical/Dental (optional), 401 (k) Retirement Plan (optional), Employer Paid Life Insurance, Employer Paid Short Term Disability, Optional Life Insurance. ELYON International, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Apply tot his job