Account Executive, Teifi Labs

Teifi Digital is a Shopify Plus Platinum partner that specializes in solving complex e-commerce challenges. They are seeking an Account Executive to manage inbound sales for their Shopify products, focusing on high-volume pipelines and effective communication with both clients and co-sellers. Responsibilities Own inbound Workmate sales cycles from first call to closed-won Manage a high-volume pipeline with short sales cycles Run frequent demos of Labs products Clearly communicate how Workmate solves real retail operational problems and why it’s valuable Co-sell closely with Shopify Retail Account Executives Act as the primary Teifi Labs contact for Shopify-referred Workmate leads Ensure fast follow-up, tight communication, and smooth deal progression with co-sellers Lead effective discovery sessions to understand merchant workflows Scope Workmate use cases including inventory management, service-based workflows, employee management, and retail operations Partner with Solutions Engineering and delivery leads when complexity increases Build clear, accurate proposals aligned to delivery expectations Ensure clean, well-documented handoffs to delivery teams Capture requirements, assumptions, and constraints clearly Proactively identify friction in the sales and handoff process Continuously improve documentation, tooling, and workflows to support scale Stay current on the Workmate product roadmap and newly shipped features Bring structured merchant feedback to Product and Delivery teams Maintain accurate CRM data, notes, and forecasting Report clearly on pipeline health, conversion, and revenue Skills Comfortable running frequent demos and merchant-led conversations Clear, structured documentation and strong organizational habits Able to operate quickly without sacrificing clarity or accuracy Previous sales experience Understanding of Shopify, with emphasis on Shopify POS and retail workflows Benefits Ongoing professional development through training programs, certifications, and peer mentorship Hybrid work model depending on role, with a Granville Island office and free on-site parking Flexibility in work hours designed to accommodate appointments and personal responsibilities Comprehensive health and dental coverage in Canada, plus a health spending account Paid office closure between Christmas and New Year’s Regular team culture events, stocked office snacks, and a dog friendly workplace Performance based bonus opportunities for full-time employees Company Overview Teifi Digital provides solutions to solve business problems in digital commerce, ERP, systems, data, and inventory spaces. It was founded in 2015, and is headquartered in Surrey, British Columbia, CAN, with a workforce of 51-200 employees. Its website is