Comcast Business - Engineer 1, Technical Product Sales Support
About the position In this role, you'll get to expand territories and spearhead the sales of Comcast Business's innovative products and solutions into new markets. You'll also get to engage in the exciting challenge of acquiring and managing a diverse range of commercial customers, from mid-market and enterprise, to those with multiple locations, through both direct and partner channels. Responsible for Comcast Business, Small & Medium Business technical sales support on Advanced Voice services & their dedicated internet services to achieve target budget for the sales professionals with which they are aligned. Act as the technical expert during the presales process and provide experienced support to the customer's technical team to bridge their need with Comcast services and products. Works as a collaborative member of the sales team to market and sell the Company's voice product lines including Comcast Managed Voice, PRI, SIP Trunks, Hospitality and BCI services as a bundle or standalone offer. Responsibilities • Analyze customer requirements and needs to understand how Comcast products and services can be applied to meet the needs of the customer. • Translate technical design requirements and create and deliver sales presentations that demonstrate technical knowledge of Comcast products and services. • Prepare proposals that include cost effective solutions for customers while solving potential configuration challenges. • Recommend appropriate product bundles with accurate pricing promotional discounts for multi-product orders. • Set appropriate expectations and follow up with the customer on project timeline and completion. • Drive sales closure to shorten the sales cycle and ensure goals and objectives are achieved. • Train and coach sales professionals to understand and successfully sell advanced voice solutions. • Consistent exercise of independent judgment and discretion in matters of significance. • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Requirements • Bachelor's Degree preferred. • 0-2 years of relevant work experience. • Strong product knowledge around Comcast Business offerings, including SD-WAN and Managed Router solutions. • Preference with prior CRM software platforms to handle large workload and both a good business and sales acumen. Nice-to-haves • Results-Driven • Goal-Oriented • Communicator • Good Listener • Self-Starter • Adaptable Benefits • Paid Time off • Physical Wellbeing support programs • Financial Wellbeing personalized support • Emotional Wellbeing benefits • Life Events + Family Support Apply tot his job