Compliance Analyst Sr
About the position At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career. ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future. JOB SUMMARY Partners with the organization to identify internal controls, assess those controls, consider compliance risks, and conduct remediation to ensure compliance with Federal Energy Regulatory Commission orders, North American Reliability Corporation Reliability (NERC) Standards, Regional Reliability Standards, ERCOT Protocols and Operating Guides, and corporate objectives (“requirements”). Works closely with ERCOT personnel to identify the documentation and other controls related to the various requirements. Ensures policies and procedures are in place to demonstrate compliance with requirements. Acts as the primary liaison between the organization’s staff, regulatory agencies, and external auditors. Assists with audits, training, and projects as assigned. JOB DUTIES Understands and applies principles, theories and concepts related to the profession and ERCOT's culture. Exercises judgment within defined procedures and practices to determine appropriate action. Impact is generally limited to specific assignments or projects. May respond to inquiries and/or provide assistance and/or guidance to lower level workers. ADDITIONAL JOB DUTIES Level Senior - Above + Requires strong analytical and problem-solving skills in order to identify compliance risks and develop effective solutions. Uses compliance methods and tools to monitor and report on compliance with requirements. Acts as a resource to advise, and may at times, lead the work of process owners to improve processes and compliance posture. Works with affected groups to develop, implement, and manage routine operations reports relevant to documenting and demonstrating performance compliance to requirements. Assists business process owners with oversight of remediation of issues resulting from internal and external audits, compliance investigations, and control assessments. Prepares ERCOT staff and documentation for NERC, Texas RE, and other external audits; maintains documentation of business processes and related internal controls; participate in the audits as needed. Develops, manages, or maintains analysis between existing and revised requirements, and ERCOT policies, business processes, and procedures. Supports personnel and/or represents ERCOT with NERC and Regional Standards Committee through participation on drafting teams or submission to development efforts. Develops or monitors recommendations providing guidance on NERC standards and ERCOT Regional Reliability standards directly impacting ERCOT systems, capabilities and reliability. Participates in activities of developing or revising standards, protocols, and operating guides’ provisions with the ERCOT committees, TAC, ROS, WMS, and PRS as needed. Coordinates and communicates on standards, protocols, and operating guides’ provisions with the ERCOT TAC, ROS, WMS, PRS, and Board as needed. Develops and manages the process to collect and submit ERCOT feedback on standards postings. Evaluates and maintains the relevance of traces from Protocols, Operating Guides, NERC Standards, and corporate objectives to other ERCOT documentation. Facilitates the development of internal training about external audits, and associated business processes and controls. Assists with coordination of external audits, including acting as a primary liaison between ERCOT staff and the auditors Updates compliance tools, track effort and progress of audits and investigations, and manages library of audit documentation Responsibilities • Partners with the organization to identify internal controls, assess those controls, consider compliance risks, and conduct remediation to ensure compliance with Federal Energy Regulatory Commission orders, North American Reliability Corporation Reliability (NERC) Standards, Regional Reliability Standards, ERCOT Protocols and Operating Guides, and corporate objectives (“requirements”) • Works closely with ERCOT personnel to identify the documentation and other controls related to the various requirements. • Ensures policies and procedures are in place to demonstrate compliance with requirements. • Acts as the primary liaison between the organization’s staff, regulatory agencies, and external auditors. • Assists with audits, training, and projects as assigned. • Requires strong analytical and problem-solving skills in order to identify compliance risks and develop effective solutions. • Uses compliance methods and tools to monitor and report on compliance with requirements. • Acts as a resource to advise, and may at times, lead the work of process owners to improve processes and compliance posture. • Works with affected groups to develop, implement, and manage routine operations reports relevant to documenting and demonstrating performance compliance to requirements. • Assists business process owners with oversight of remediation of issues resulting from internal and external audits, compliance investigations, and control assessments. • Prepares ERCOT staff and documentation for NERC, Texas RE, and other external audits; maintains documentation of business processes and related internal controls; participate in the audits as needed. • Develops, manages, or maintains analysis between existing and revised requirements, and ERCOT policies, business processes, and procedures. • Supports personnel and/or represents ERCOT with NERC and Regional Standards Committee through participation on drafting teams or submission to development efforts. • Develops or monitors recommendations providing guidance on NERC standards and ERCOT Regional Reliability standards directly impacting ERCOT systems, capabilities and reliability. • Participates in activities of developing or revising standards, protocols, and operating guides’ provisions with the ERCOT committees, TAC, ROS, WMS, and PRS as needed. • Coordinates and communicates on standards, protocols, and operating guides’ provisions with the ERCOT TAC, ROS, WMS, PRS, and Board as needed. • Develops and manages the process to collect and submit ERCOT feedback on standards postings. • Evaluates and maintains the relevance of traces from Protocols, Operating Guides, NERC Standards, and corporate objectives to other ERCOT documentation. • Facilitates the development of internal training about external audits, and associated business processes and controls. • Assists with coordination of external audits, including acting as a primary liaison between ERCOT staff and the auditors Updates compliance tools, track effort and progress of audits and investigations, and manages library of audit documentation Requirements • Requires minimum 5 years job related work experience in excess of degree requirements • Bachelor's Degree : Engineering, Computer Science, Business, Accounting, Auditing or related field (Required) or a combination of education and experience that provides equivalent knowledge to a major in such fields is required Nice-to-haves • Prefer experience with information technology concepts and processes. • Prefer experience with cyber security concepts and processes. • PE Professional Engineer (Preferred) • CPA Certified Public Accountant (Preferred) • CICA Certified Internal Controls Auditor (Preferred) • CIA Certified Internal Auditor (Preferred) • CISSP Certified Information Systems Security Professional (Preferred) • CCEP Certified Compliance Ethics Professional (Preferred) Benefits • ERCOT offers an excellent benefits package, which includes health, dental, vision, life insurance, long/short-term disability insurance, long-term care insurance, Section 125 Flexible Spending Account, and a Retirement Savings Plan. • The medical, dental, vision, and quality-of-life benefits offered by ERCOT are second to none. • Full-time employees are eligible to enroll in benefits on the first of the month following the date of hire. • Additionally, 401(k) plans are available to help employees plan for the future. 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