Credit Representative I (10:30am-7pm EST Shift-Hybrid)

Remote Full-time
Vontier is a global industrial technology company, and they are seeking a Credit Representative I to service customers and franchisees in a call center environment. The role involves handling inbound calls to establish lines of credit and maintaining professional interactions with customers and team members. Responsibilities Receive inbound calls to input data necessary to establish a line of credit or determine that credit cannot be extended Maintain professional interaction with all Matco Tools personnel, distributors, and customers at all times Build and maintain solid relationships with the above mentioned Maintain and promote a positive attitude while meeting productivity and quality goals Remain flexible and adaptable to changes in processes and work shifts Other duties as assigned Skills High school diploma or equivalent G.E.D. required Must be able and willing to work 10:30am-7:00pm ET shift Monday through Friday Required to work on-site at Matco headquarters every Tuesday, Wednesday and Thursday Ability to work remotely on Monday and Friday Must have reliable transportation Ability to carry out responsibilities with minimal direction and work well in a team environment Ability to adapt to an ever-changing environment which requires flexibility, especially around processes A well-developed sense of urgency and follow-through Strong problem-solving skills Ability to communicate effectively via mail, email, and phone by utilizing proper grammar and phrasing One year of experience in a call center-based environment preferred Benefits Annual bonuses/incentives (depending on position) Immediate Company Benefits (medical, Dental, Vision, Life, Etc.) 401k with company match 401k defined contribution after 1 year of service High level of employee engagement Walking path and gym equipment onsite Food trucks on site during the summer Dress for your day - every day casual/jeans Employee discounts 15 days vacation + 3 floating holidays + 10 paid holidays Paid maternity & paternity leave Tuition reimbursement Student loan payment assistance Hybrid work environment (2 days remote) Annual Day of Caring for employees to volunteer Discounts on tools Annual team building events Company Overview Vontier is a global company focused on transportation and mobility. It was founded in 2020, and is headquartered in Raleigh, North Carolina, USA, with a workforce of 5001-10000 employees. Its website is
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