Customer Communications Representative I
Canon U.S.A., Inc. is a leading provider of digital imaging solutions. The Customer Communications Representative I is responsible for ensuring service calls are answered promptly and providing excellent customer service to both internal and external customers. Responsibilities Provides outstanding service to customers calling the dispatch team for service Responds to routine customer inquiries via live call or Email as needed Provides follow through on any special customer needs in a timely manner Skills HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience Strong verbal and written communication skills Proficient in MS Office, strong attention to detail, organized and able to multitask Successful completion of Call Taker New-Hire training and introductory period Must be able to work wide variety of work shift/schedules with short notice Benefits Employee referral bonus Employee discounts Dress for Your Day attire program (casual is welcome, based on your job function) Volunteer opportunities to give back to our local community Swag! A Canon welcome kit and official merch you cant get anywhere else Medical Dental Vision 401(k) Savings Plan Discretionary profit sharing Discretionary success sharing Educational assistance Recognition programs Vacation And much more. Company Overview Canon EMEA offers printing services. It was founded in 1974, and is headquartered in Madrid, Madrid, ESP, with a workforce of 10001+ employees. Its website is