**Customer Service Representative – Global Brand Ambassador**

Are you passionate about delivering exceptional customer experiences and building lasting relationships? Do you thrive in a dynamic, fast-paced environment where no two interactions are ever the same? If so, we invite you to join blithequark's team of customer service specialists, where you'll have the opportunity to represent some of the world's most iconic brands and make a real impact on their customers' lives. At blithequark, we're committed to providing top-notch customer care services through our cutting-edge cloud-based technology. Our platform enables our customer service representatives to work seamlessly with clients across the globe, ensuring consistent representation of branding efforts and exceptional customer experiences. As a customer service representative at blithequark, you'll be the face of our brand, providing professional support and guidance to customers through various integrated platforms. **Job Summary** We're seeking a highly motivated and customer-focused individual to join our team as a customer service representative. As a key member of our customer service team, you'll be responsible for providing exceptional customer care services, resolving customer complaints, and building sustainable relationships with our clients. If you're passionate about delivering outstanding customer experiences and have a knack for problem-solving, we encourage you to apply for this exciting opportunity. **Responsibilities** As a customer service representative at blithequark, you'll be responsible for: * Managing large volumes of incoming calls and responding to customer inquiries in a timely and professional manner * Identifying and assessing customers' needs to achieve satisfaction and build sustainable relationships * Providing accurate, valid, and complete information to customers using the right methods and tools * Meeting personal and customer service team sales targets and call handling quotas * Handling customer complaints, providing appropriate solutions and alternatives, and following up to ensure resolution * Keeping records of customer interactions, processing customer accounts, and filing documents * Following communication procedures, guidelines, and policies to ensure exceptional customer experiences * Taking the extra mile to engage customers and build lasting relationships **Qualifications** To be successful in this role, you'll need to possess the following qualifications: * Excellent customer service abilities, with a proven track record of over-achieving quota * Good phone etiquette and communication skills, with the ability to adapt to different types of characters * Familiarity with CRM systems and practices, with the ability to learn and adapt to new technologies * Excellent communication and presentation skills, with the ability to multi-task, prioritize, and manage time effectively * Proficient in English, with strong data entry skills and computer skills * Experience with outbound calling, with a strong analytical mindset and ability to problem-solve * Multilingual or bilingual proficiency is a plus, with Spanish language proficiency advantageous * Sales and upselling experience preferred, with a strong understanding of customer needs and preferences * High school diploma or GED, with authorization to work in the United States and residency in any state except CA, CO, CT, MA, MD, NY, OR, WA, or WI **Additional Information** As a valued member of our team, you'll enjoy a range of benefits, including: * Paid training to ensure you're equipped with the skills and knowledge you need to succeed * Paid time off to relax and recharge * Flexible schedule to accommodate your needs and preferences * Wellness resources to support your physical and mental well-being * Telehealth care plan to ensure you have access to quality healthcare * Training and development opportunities to help you grow and advance in your career * Advancement opportunities to take on new challenges and responsibilities * Confidentiality and respect for your personal information, in accordance with EEO guidelines **Why Join blithequark?** At blithequark, we're passionate about delivering exceptional customer experiences and building lasting relationships. We're committed to creating a work environment that's inclusive, supportive, and empowering, where our employees can grow and thrive. If you're looking for a challenging and rewarding career opportunity, where you can make a real impact on our customers' lives, we invite you to join our team. **How to Apply** If you're passionate about delivering exceptional customer experiences and building lasting relationships, we encourage you to apply for this exciting opportunity. Please visit our website to learn more about our company culture and values, and to submit your application. We can't wait to hear from you! [Apply Job!]( Apply for this job