Dental Insurance Specialist

Job Description: • In serving our dental practice clients, complete a variety of dental services within multiple dental practice management software while maintaining PHI and HIPAA standards. Services may include claim submission, claim follow up, payment posting, and benefit verification with data entry. • Manage day-to-day client communication and ongoing relationships as it relates to client satisfaction and retention, optimizing practice operations and enhancing profitability. • Document all work in forms, spreadsheets and client software, as outlined in our standards. • Contact insurance companies to obtain and record accurate and timely information. • Send daily summary of tasks completed to dental office staff. • Prepare and deliver monthly ROI statistics. • Consistently meet company and department policies and expectations including those surrounding attendance. • Comply with all federal, state, accreditation and institutional policies and procedures. • Maintain confidentiality standards and expectations. • Exhibit exceptional internal and external customer service with all individuals. • Live DentalXChange’s company values: Actively Care, Try Hard, Be Humble, and Feedback is a Gift. • Other duties as assigned. Requirements: • Minimum of 5 years of dental office experience. • Ability to work independently from home in a space that is quiet and has high-speed internet connection. • Strong verbal and written communication and interpersonal skills. • Proficient in all MS Office applications, fluid with technology, and use of the internet. • Ability to successfully multitask with accuracy in a fast-paced environment. • Working knowledge of technical and procedural aspects and functions. • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Benefits: • Medical, dental, and vision benefits – eligible first of the month after start date • Unlimited PTO • Paid time off for sick, jury duty, bereavement • 10 company paid holidays • 401k with company match • Health Advocate • Healthcare and dependent care flexible spending accounts • Friendly co-workers and a positive culture! Apply tot his job