**Experienced Customer Service Representative (Remote) – Deliver Exceptional Experiences for Global Brands**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a dynamic, fast-paced environment where no two interactions are the same? If so, we invite you to join blithequark's team of talented customer service professionals as a remote Customer Service Representative. At blithequark, we're committed to empowering our employees to succeed in their careers and beyond. As a remote Customer Service Representative, you'll be part of a global team that's dedicated to providing outstanding customer experiences for some of the world's most recognizable brands. With a focus on innovation, technology, and people-first culture, we're constantly pushing the boundaries of what's possible in customer service. **A Career Powered by You** As a remote Customer Service Representative at blithequark, you'll have the opportunity to reimagine your career journey and develop new skills in a supportive and inclusive environment. Our comprehensive training programs will equip you with the tools and knowledge you need to succeed, while our performance-based incentives and employee referral bonus opportunities will reward your hard work and dedication. **Career Growth and Personal Development** At blithequark, we believe that career growth and personal development go hand-in-hand. That's why we offer a range of FREE Learning and Leadership Development programs designed to help you achieve your goals and unlock your full potential. From leadership development to technical skills training, we'll provide you with the support and resources you need to succeed in your career. **What You'll Do in This Role** As a Customer Service Representative working from home, you'll be responsible for: * Providing inbound customer support using a call flow guide * Helping customers resolve basic technical issues * Tracking, documenting, and retrieving information in databases * Offering additional products and/or services * Delivering expert customer experiences with a smile **Your Qualifications** To succeed in this role, you'll need: * 1+ year of customer service experience * Open availability * A high school diploma or GED * A quiet, distraction-free environment to work from in your home * Proficiency in fast-paced multi-tasking * Eagerness to learn new technologies * Strong computer navigation skills and PC knowledge * A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter) * High Speed internet (no wireless/hotspots or satellite) and a smartphone * Must reside in the United States or have a valid U.S. address for residence **What's in It for You** As a remote Customer Service Representative at blithequark, you'll enjoy: * Paid training and performance-based incentives * Lucrative employee referral bonus opportunities * 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP) * Health and wellness programs with trained partners to help promote a healthy you * Mentorship programs that support your rewarding career journey * Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support * Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more **Reimagine the Best Version of You!** If you're ready to take your career to the next level and join a team of passionate customer service professionals, apply today! We can't wait to hear from you and discover why you're the perfect fit for our team. **Location:** USA, OH, Work-at-Home **Language Requirements:** English **Time Type:** Full time **Physical & Mental Requirements:** While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. **Eligibility to Work:** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **Where Job May be Performed:** Currently, this position may be performed only in the states listed here. **Equal Opportunity Employer:** blithequark is an equal opportunity employer and complies with all fair employment practices laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants, or other covered persons by co-workers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, and pregnancy or other protected status. **Apply Now!** Apply Job! Apply for this job