**Experienced Full Stack Swedish Speaking Customer Service Associate – Web & Cloud Application Development**

Remote Full-time
Are you a highly motivated and customer-focused individual with excellent communication skills in Swedish and English? Do you have a passion for delivering exceptional support experiences to customers? Look no further! blithequark is seeking an experienced Full Stack Swedish Speaking Customer Service Associate to join our award-winning Customer Service team. As a Swedish Speaking Customer Service Associate at blithequark, you will be the first point of contact for our customers based in Sweden, answering their requests through phone, chat, and/or email. You will use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers. Our Customer Service Associates are the backbone of our customer-centric approach, and we are looking for someone who shares our passion for delivering exceptional support experiences. **About blithequark** blithequark is a leading company in the industry, committed to being Earth's most customer-centric company. Our mission is to provide the best possible experience for our customers, and our Customer Service team is a key part of achieving that goal. We are a dynamic and fast-paced environment, and we are looking for someone who is able to adapt quickly and thrive in a high-energy environment. **Key Responsibilities** As a Swedish Speaking Customer Service Associate, you will be responsible for: * Answering customer requests through phone, chat, and/or email * Using a variety of tools to navigate, research, and review solutions * Communicating effectively with customers to resolve their queries and issues * Providing exceptional support experiences to customers * Working variable hours to match customer demand, including day shifts, late evenings, and weekends * Participating in ongoing training and development to improve skills and knowledge **Essential Qualifications** To be successful in this role, you will need: * Minimum age: 18 years old * Right to work in the UK * Strong communication skills in Swedish and English (both written and oral fluency) * Experience working with a computer * Availability to work varying shifts from Monday to Sunday within the operating hours of 6am to 8pm * Willingness and ability to work in rotating shifts (i.e., early, late, weekend, and overtime as required) * Initial four/five weeks availability for full-time training (paid) * A quiet, distraction-free workspace (dedicated office space with a desk and chair) * A minimum 50mbps broadband connection speed using a hard-wire Ethernet internet connection (no WIFI) **Preferred Qualifications** We are looking for someone who: * Has a strong work ethic and is able to multitask in a high-energy environment * Is friendly and customer-focused in every situation * Is able to learn quickly and adapt to new situations * Has a strong attention to detail and is able to problem-solve effectively **Benefits** As a Swedish Speaking Customer Service Associate at blithequark, you will receive: * A competitive hourly rate of £15.05 * A comprehensive training program to develop your skills and knowledge * A complete equipment package, including a computer, headset, and other necessary tools * Private medical insurance * Amazon pension plan * Lifestyle benefits and retail discounts through our Amazon Extras program * Expert training and ongoing opportunities to learn more and develop your skills **Work Environment and Company Culture** We are a dynamic and fast-paced environment, and we are looking for someone who is able to adapt quickly and thrive in a high-energy environment. Our company culture is centered around customer-centricity, innovation, and teamwork. We are committed to providing a supportive and inclusive work environment, and we are looking for someone who shares our values. **How to Apply** If you are a motivated and customer-focused individual with excellent communication skills in Swedish and English, we encourage you to apply for this exciting opportunity. Please click on the link below to start the application process. []( **Note** Please allow 1-2 hours to complete the full application, including assessments which will evaluate your suitability for the role. We recommend using a laptop/desktop computer to get the best experience. You will have the option to save your application between each stage of the application process and return to it if necessary, but we strongly advise you to complete the process in one sitting where possible. **Equal Opportunities Employer** blithequark is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. **Protecting Your Privacy** Protecting your privacy and the security of your data is a longstanding top priority for blithequark. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates. Apply for this job
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