Field Based Chart Retrieval Specialist II - Remote in Newark, New Jersey
About the position Responsibilities • Retrieve medical records from healthcare providers and facilities, both in person and remotely, ensuring timely and accurate acquisition. • Ensure compliance with all federal and state regulations related to medical record retrieval. • Develop and maintain strong relationships with healthcare providers and facilities to facilitate the retrieval process. • Review medical records to ensure completeness and accuracy. • Utilize electronic health record systems to retrieve and store medical records. • Travel to various locations, including out of town travel as needed. • Handle on-site and remote support functions. • Administer Level 1 field support for scanning hardware and software issues. • Monitor field activity including daily communications, productivity, and retrieval procedures to ensure all work is done correctly and timely. • Provide guidance, instruction, training, and direction to Chart Retrieval Specialists across multiple regions or states. • Assist in team building and ensuring teamwork. • Conduct routine checks on field team's work including productivity, required deliverables, and quality assurance checks. • Maintain a detailed and accurate tracking system to monitor the progress of medical record retrieval requests. • Communicate with internal teams and external clients regarding the status of medical record retrieval requests. • Participate in the development and implementation of process improvements including software/hardware functionality, testing, and implementation to increase efficiency and accuracy. • Perform Quality Assurance and Quality Control assessments on requests. • Identify areas of potential growth opportunity for the company and any process improvements to reduce issues with the client. Requirements • Less than High School education required. • No prior experience required. Benefits • 4 weeks of paid training. • Comprehensive benefits package. • Career development opportunities. Apply tot his job