Help Desk Business Analyst

Remote Full-time
CGI Federal is seeking an experienced business analyst to join a growing and dynamic program focused on financial management activities for a government agency. The role involves processing accounts payable, assisting with budget tasks, and responding to client help desk tickets while working collaboratively within an experienced team. Responsibilities Processing accounts payable to include vendor invoice payments in Momentum Assisting with daily budget tasks including but not limited to requirements tracking and budget forecasting Completing annual internal control assessments over key business processes Assisting with financial reporting activities Responding timely and professionally to client help desk tickets Assisting with year-end activities Developing knowledge and keeping up-to-date on new processes or procedures Skills Analytical and problem-solving skills Research and troubleshoot issues and errors received through client help desk tickets Analytical mindset and high attention to detail Action-oriented Customer service mindset Effectively manage tasks and priorities so that client issues are responded to timely and fully Strategic/critical thinking Strong communication (oral and written) Experience working with Momentum Background or degree in finance or business Expert knowledge in Microsoft Office, particularly Microsoft Excel Familiarity with use of artificial intelligence (AI) Familiarity with financial accounting software programs/suites Experience in audit and/or internal controls Knowledge of the federal government budget and budget execution Facilitate knowledge sharing with team members Benefits Competitive compensation Comprehensive insurance options Matching contributions through the 401(k) plan and the share purchase plan Paid time off for vacation, holidays, and sick time Paid parental leave Learning opportunities and tuition assistance Wellness and Well-being programs Company Overview CGI is an IT and business consulting services firm that offers consulting, cyber security, cloud, and IT services. It was founded in 1976, and is headquartered in Montréal, Quebec, CAN, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship CGI has a track record of offering H1B sponsorships, with 775 in 2025, 762 in 2024, 795 in 2023, 940 in 2022, 846 in 2021, 582 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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