[Hiring] Clinic Admin Support - Virtual Assistant @Unlock HBA

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This is a remote position. Virtual Rockstar is seeking a detail-oriented Clinic Admin Support Virtual Assistant to help ensure that administrative documentation and data flow smoothly between clinical providers, the operations team, and billing staff. This is a key role for helping maintain timely and accurate records, ensuring that therapy orders are satisfied, and that eligibility and provider interactions do not create bottlenecks. • Send therapy service orders / prescriptions of services to providers. • Follow up on outstanding orders to ensure they are completed. • Upload physician-signed orders into the EMR system. • Verify client insurance eligibility, both at intake and ongoing. • Communicate and coordinate with providers to confirm documentation and clarify any requirements. • Support both operations and billing leadership with general administrative tasks as assigned. Qualifications • Prior experience in a clinical administrative role, particularly in pediatric therapy, occupational/speech/physical therapy, or related fields. • Familiarity with insurance verification and provider communication processes. • Strong detail orientation — ensuring orders and documentation are correct, complete, and filed appropriately. • Comfortable using EMR systems and uploading documentation. • Excellent communication skills, both written and verbal. • Organized, reliable, and proactive; able to follow up and close loops without needing constant direction. Benefits • Competitive salary commensurate with experience. • Opportunities for professional development and growth. • Work in a dynamic and supportive team environment. • Make a meaningful impact by helping to build and strengthen families in the Philippines. Company Description Our client is a pediatric therapy clinic with multiple locations in North Carolina, offering occupational, speech, and physical therapy services. They focus on treating children and families with whole-child, wraparound care, emphasizing caregiver education, home programming, and support. They deliver care that is play-based, sensory-supportive, and neurodiversity-affirming, with a strong commitment to quality, respect, and treating each child as more than just a set of symptoms. • Their service model stresses community carry-over (home & community settings), specialty therapies under one roof, and environments that support sensory and developmental differences. • They also invest in training and maintaining a well-qualified therapy team. Apply tot his job