Overview:**
Join Chewy, America's #1 pet pharmacy, as a Customer Service Associate and become part of a team dedicated to delivering exceptional experiences for pet parents. As a remote employee, you'll work from home, residing in Kentucky, and perform all work within the state. We offer competitive pay, benefits, and a supportive culture, making it an ideal opportunity for those who want to make... a difference in the lives of pets and their owners. **Responsibilities:**
? Engage with pharmacy customers via inbound calls and other communication platforms, addressing their concerns and providing solutions. * Research and problem-solve to resolve customer issues, following up as needed to ensure customer satisfaction. * Go above and beyond to 'wow' our customers, thinking critically to provide solutions while adhering to high safety and regulatory standards. **Qualifications:**
? 1-2 years of experience working in a customer-focused environment
? Excellent communication skills
? Ability to multi-task and think critically
? Flexibility to shift schedule and work overtime as needed
? Must be able to pass a background check for KY Rx Tech license
? Commitment to being your best
? *Benefits:**
? Competitive pay and benefits
? Culture of belonging where you'll feel valued and recognized for your skills and contributions
? Opportunities for growth and development
? Flexible schedule and remote work arrangement
? Chance to make a difference in the lives of pets and their owners