Junior IT Engineer and Helpdesk Specialist - Administrator

Remote Full-time
KMS Solutions, LLC is a technical management and solutions company specializing in engineering, analysis, and cyber security. The Junior IT Engineer and Helpdesk Specialist - Administrator will assist in maintaining the KMS network and provide end-user support, including user creation and hardware provisioning. Responsibilities Experience administering & troubleshooting an O365 pure-cloud environment including but not limited to Azure AD, Microsoft Intune, Exchange Online, OneDrive, SharePoint, Microsoft Teams, and Outlook Experience administering Microsoft Sentinel Threat Analysis Experience administering Threatlocker Experience with Microsoft Intune MDM Experience with End User IT Support in a Microsoft-focused environment Experience with basic virtualization, Windows System Administration, and general Network Administration Knowledge of OS and application patching General understanding of Cybersecurity concepts and best practices Ability to perform end-to-end troubleshooting of issues, where an issue may lie anywhere between the end user and what the end-user is interacting with Desire to learn and integrate into a team environment Skills Experience administering & troubleshooting an O365 pure-cloud environment including but not limited to Azure AD, Microsoft Intune, Exchange Online, OneDrive, SharePoint, Microsoft Teams, and Outlook Experience administering Microsoft Sentinel Threat Analysis Experience administering Threatlocker Experience with Microsoft Intune MDM Experience with End User IT Support in a Microsoft-focused environment Experience with basic virtualization, Windows System Administration, and general Network Administration Knowledge of OS and application patching General understanding of Cybersecurity concepts and best practices Ability to perform end-to-end troubleshooting of issues, where an issue may lie anywhere between the end user and what the end-user is interacting with Desire to learn and integrate into a team environment No clearance required. Must be able to obtain a Secret level government clearance 1-3 years related experience Able to obtain a DoD Secret Clearance (or higher) Microsoft Sentinel Windows Defender Threatlocker NMCI access NVD/Nautilus Virtual Desktop experience Previous Customer Service experience preferred Previous Helpdesk Support experience preferred Previous Asset Management experience preferred Benefits Medical, dental and vision insurances Flexible spending account PTO Paid holidays Military leave Bereavement leave 401k / retirement savings plan Professional development and tuition reimbursement Basic and voluntary life insurance / AD&D Short-term and long-term disability Voluntary AFLAC supplemental insurance products Employee assistance plan (EAP) program Employee referral bonuses Discretionary annual bonus Company Overview KMS Solutions is a premier systems engineering services company specializing in Navy in-service and developmental systems, components and payloads. It was founded in 2005, and is headquartered in Alexandria, Virginia, USA, with a workforce of 201-500 employees. Its website is
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