PL Content Operations Coordinator

Remote Full-time
International Baccalaureate is focused on transforming educator practice to impact student learning. The PL Content Operations Coordinator plays a pivotal role in implementing professional learning content into their platforms, ensuring educators have access to up-to-date resources and supporting the administration of these platforms. Responsibilities Responsible for the timely and accurate implementation of content (product) into the PL platform(s) Works collaboratively with platform content admins to determine the level of effort for product launch to ensure efficient planning Identifies and implements efficiencies to scale the implementation of platform products Liaises with the PL team to understand new PD products and project a timeline for integrating materials onto their respective platform(s) Collaborates with PL team members on new prototypes for products built in PL platforms. Keeps abreast of advances in technology Works in collaboration with IB Exchange and PL senior management to ensure taxonomy and vocabulary for meta-tags is up-to-date , distributed to team and applied accurately in the implementation of product Ensures databases are regularly reviewed Ensures a high level of service is provided through correspondence and investigation of matters arising related to functioning/availability of published platform content Understanding and documentation of the tools/systems/processes necessary to build, implement, and store content related to IB Exchange and other PL platforms (e.g. use of DAM, Canopy, SharePoint, Muse, and URL redirectors) Participates in intake meetings for team requests for implementation support as needed to promote understanding and clarity in the requests and requirements Works successfully independently and collaboratively as part of an interdependent team Develops and runs implementation tests prior to publishing products to ensure product integrity Skills Experience building, integrating, and testing multiple-types content within an LMX Understanding of LMX configurations and User Experience/UI Experience working with data tagging and online content management systems Proactively lead and communicate updates/changes/downtimes to stakeholders A relevant qualification at degree level High degree of numeracy and literacy Knowledge of taxonomy, meta data, meta data mapping, and tagging Knowledge of process workflows, content labelling and governance Understanding of interoperability with other systems and content platforms and how back-end changes reflect on the front-end Familiarity with migrations and engaging in UAT testing Benefits Medical, Dental and Vision Coverage Voluntary Benefits, Pet Insurance, FSA, etc. Annual Leave, plus 14 Public holidays Retirement 401k Plan, 10% contribution Paid Parental Leave Life assurance 4x annual salary Employee Assistance Program Excellent continuous professional development Health and wellness schemes Flexible work arrangements And more additional IB sponsored perks Company Overview The International Baccalaureate is a non-profit educational foundation. It was founded in 1968, and is headquartered in Geneva, Geneve, CHE, with a workforce of 501-1000 employees. Its website is Company H1B Sponsorship International Baccalaureate has a track record of offering H1B sponsorships, with 2 in 2024, 1 in 2023, 3 in 2022, 2 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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