Planning Project Coordinator (contract)

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in more than 100, 000 cities and towns located in 220+ countries and regions across the globe. Every day, Hosts offer unique stays and one-of-a-kind activities that make it possible for guests to experience the world in a more authentic, connected way. Airbnb was born with a creative spirit, and it’s one of the most defining parts of our culture. We use our curiosity and imagination to come up with unconventional solutions. These are the ideas at the core of Airbnb: • Our community is based on connection and belonging. • Our creativity allows us to imagine new possibilities for people. • Our responsibility is to all of our stakeholders. • It takes a unified team committed to our core values to embody these ideas, and our fast-moving team is committed to leading as a 21st century company. The Community You Will Join: The Fraud & Safety Operations (FSO) Planning team drives strategic planning and is responsible for delivering an FSO roadmap that is effectively resourced for the highest priority initiatives. Every member of our team is expected to be coachable, eager to roll-up their sleeves to execute and deliver on their work, curious and inquisitive, and strive towards excellence - individually, as a Planning team, and as a cross-functional partner. The Difference You Will Make: • As a global company and product, FSO offerings must scale to the needs of both our external customers but also to our internal stakeholders. Therefore, our mission is to deliver an organizational roadmap and business plan effectively resourced for highest priority initiatives, conveniently abstracted for the right audience with clear resource allocations. • As a Planning Project Coordinator, you will take on a pivotal role, leading the FSO Product Library (Jigsaw), FSO Hub (internal website) and managing various projects critical to our organization's success. A Typical Day: • Lead the FSO Product Library, where you will: • Create a visual assembly of FSO products and operations Product Briefs • Develop a simple yet effective illustration of performance using Airtable • Incorporate shared services that power FSO • Use project management tooling and systems to build the visual assembly • Ensure that the visual assembly you create becomes a key input into our end-to-end risk Traceability system • Manage and oversee the FSO Hub internal website, serving as a centralized hub for sharing key data across departments • Lead the multimedia production of team recognitions, creating visually appealing videos and graphics to celebrate FSO team accomplishments, fostering a positive and collaborative work environment • Support continuous planning and annual planning efforts to deliver an effective organizational roadmap • Drive triaging of continuous planning intakes that are generated throughout the year Your Expertise: • Bachelor’s degree in a relevant field (e.g., Computer Science, Engineering, Information Security, Risk Management) or equivalent • 3-5 years of professional experience. • Strong understanding of project management principles and the ability to use project management tools effectively • Strong proficiency with project management tools, specifically Airtable (and others, including Asana, Confluence, Jira) • Strong proficiency with Google Suite (Docs, Sheets, Slides, etc.), including formulas for automation • Strong proficiency with multimedia and video editing software • Experience working in a highly cross-functional environment where communication with multiple groups and stakeholders is imperative • Familiarity with communication tools including Slack, GMail, Zoom • Excellent organizational skills, with the ability to manage multiple tasks and priorities simultaneously • Proactive and eager to take on responsibilities, contributing to the success of key projects and processes Belonging & Accommodations: Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, and allows us to attract the best people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. If you need assistance, or reasonable accommodation during the application and recruiting process, please connect with your talent sourcing partner. Pay Rate Range: $35-$42/hr