Program Coordinator - SESP Student Affairs

Northwestern University is a leading institution in education and social policy, seeking a Program Coordinator for its Office of Student Affairs. This role involves managing operations, overseeing events and faculty support, and providing student assistance while ensuring efficient program development and budget management. Responsibilities Administration Manages day to day operations Ensures that program/project mission, values, guidelines, policies & procedures are implemented & maintained Manages design and development of program databases; compiles & analyzes data; prepares reports Reviews processes and recommends changes to incorporate state-of-the-art technology as appropriate into administrative, recruitment, marketing, and educational components Identifies service improvement opportunities that will better enable program/project to achieve its goals and objectives Acts as liaison to IT to ensure technology systems are properly installed & maintained Budget and Financial Participates in budget preparation Maintains budget & associated analysis & reports Enters individual &/or summary of transactions into journals &/or general ledger or other NU enterprise system Reviews; ensures approval based on alternatives regarding practice & policy; analyzes and classifies transactions in accordance with established chart or coding of accounts; creates new accounts; prepares, processes, reconciles & provides receipts (as appropriate) for transactions Processes transfer &/or appropriation charges & may balance &/or close accounts Troubleshoots problems; performs vendor/account research as needed; obtains additional information or provides instruction & guidance by phone, US- or e- mail from customers/vendors; corrects or escalates Communication & Outreach Recruitment Develops coordinated, consistent marketing and brand messages Incorporates social media and networking into program/project aspects as appropriate Strengthens partnerships with external resources by defining, promoting and marketing benefits of participation and involvement to the organization Creates and nurtures relationships with organizations to develop a network of enthusiastic organizations engaged via active participation in the success of program/project Reviews market trends to recommend future plans to increase revenue, participation, engagement, etc Evaluation Observes program sessions and interacts with participants for purpose of gaining consumer insight, growing and strengthening program knowledge, and optimizing client satisfaction Coordinates the collection, analysis & reporting of required information for surveys, review documents, public information documents, etc Analyzes evaluation data from instructors, students, participants, etc. to assist in program/project development and updates Implements corrective actions required as a result of surveys or other indicators Events Coordinates programming, convocation planning, educational, student, alumni, workshops, meetings, etc. including speakers, agendas, etc Develops plans and arranges meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within NU Ensures that event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner Faculty Support Supports faculty in development and approval of new courses, faculty payments, classroom coordination, evaluations, and grading Faculty development Program Development Manages program/project curriculum, seminars, presentations, workshops, learning experiences, chat rooms, websites, social networking, etc. based on goals/objectives Manages academic quality and continued growth and expansion Identifies & obtains external expertise as needed and works with content experts for current and new programs Reviews programs/projects to increase efficiencies to support growth Participates in team discussions regarding speaker selection, communication, and topic development Leads program/project updates and improvements Strategic Planning Administers & maintains existing strategic plans Participates with area/unit senior staff in the conceptualization, development and presentation of materials used in functional operations Student Support Completes program/project logistical details such as scheduling, curriculum, facilities, technology, registration, enrollment, audits, etc Advises students regarding admissions, academic, career and development matters. At the level of logistics and being a resource; in this program, each student has a specific academic advisor Implements strategy regarding structure, process, & staff support of students in compliance with NU policy Resolves administrative issues (RAS forms, stipends, monitors fellowships, etc.) Organizes new student activities Tracks data entry of grades into CAESAR, assuring faculty completes process by deadline Supervises Supervises five or more student workers Miscellaneous Performs other duties as assigned Skills Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience One year program/project administration or other relevant experience ADP Adaptability ATTDET Attention to detail COACH Coachability COL Collaboration COLL Collegiality COMPLIAN Compliance COW Communication-Oral and Written CUF Customer Focus DEP Dependability DIV Diversity INT Initiative MEETSDE Meets deadlines MUT Multi-Tasking ORG Organization PRS Problem solving TEAM PLA Team Player Event planning and execution experience is desirable Benefits Meaningful, competitive, high-quality health care plans Retirement benefits Tuition discounts Comprehensive programs and services to help you and your family navigate life’s challenges and opportunities Flexible work arrangements Programs to help you locate and pay for quality, affordable childcare and senior/adult care Employee career development Company Overview Northwestern University is a private research and teaching university that offers academic programs across various fields of study. It is a sub-organization of Northwestern Athletics. It was founded in 1851, and is headquartered in Evanston, Illinois, USA, with a workforce of 5001-10000 employees. Its website is Company H1B Sponsorship Northwestern University has a track record of offering H1B sponsorships, with 261 in 2025, 316 in 2024, 284 in 2023, 283 in 2022, 184 in 2021, 155 in 2020. Please note that this does not guarantee sponsorship for this specific role.