**Remote Customer Service Coordinator (Weekends) - Join arenaflex in Revolutionizing Pharmacy Care Management**

Are you passionate about delivering exceptional customer service and making a positive impact on patient care? Do you thrive in a dynamic and innovative healthcare setting? Look no further! arenaflex is seeking a highly motivated and customer-focused Remote Customer Service Coordinator to join our team. As a key member of our Pharmacy Care Management team, you will play a vital role in supporting our mission to provide high-quality patient care and healthcare outcomes. **Why Choose arenaflex?** At arenaflex, we prioritize our employees' growth and well-being, offering a supportive and collaborative work environment that fosters career advancement and growth. Our team is dedicated to making a positive impact on patient care, and we're committed to providing comprehensive training and onboarding to ensure our employees succeed in their roles. **What to Expect: Job Responsibilities** As a Remote Customer Service Coordinator, you will be responsible for: * Providing enrollment support for new PACE enrollees, ensuring a seamless onboarding experience for our patients * Communicating pharmacy benefit information to network pharmacies contracted with our facilities, promoting clear understanding and effective collaboration * Coordinating facility discharges to ensure medication reconciliation and timely delivery, ensuring our patients receive the care they need * Providing help desk support to network pharmacies, addressing their queries and concerns in a timely and professional manner * Making outgoing calls to confirm information necessary for processing customer requests, ensuring accuracy and efficiency in our operations **What We Require: Essential Qualifications** To succeed in this role, you will need: * A High School diploma or equivalent * A minimum of 1 year of customer service experience, preferably in a healthcare setting, where you've demonstrated a patient-centered focus and excellent communication skills * Proficiency with MS Office Suite and strong computer skills, enabling you to navigate our systems and tools with ease * The ability to multi-task and handle multiple priorities without sacrificing quality, ensuring our patients receive the best possible care **How to Stand Out: Preferred Qualifications** If you have the following skills and experience, you'll be an ideal fit for our team: * An understanding of clinical terms and their impacts, enabling you to communicate effectively with our patients and healthcare professionals * Excellent interpersonal and relationship-building skills, allowing you to build strong relationships with our network pharmacies and patients * A detail-oriented and organized approach to work, ensuring accuracy and efficiency in our operations * Reliable and efficient work habits, enabling you to meet deadlines and deliver high-quality results **Career Growth Opportunities and Learning Benefits** At arenaflex, we're committed to your growth and development. As a Remote Customer Service Coordinator, you'll have access to: * Comprehensive training and onboarding programs, ensuring you're equipped to succeed in your role * Ongoing coaching and feedback, helping you develop your skills and expertise * Opportunities for career advancement and growth within our organization, enabling you to take on new challenges and responsibilities * A dynamic and innovative work environment, where you'll be encouraged to share your ideas and contribute to our mission **Work Environment and Company Culture Highlights** At arenaflex, we prioritize our employees' well-being and happiness. Our remote work environment offers: * Flexibility and autonomy, enabling you to work from the comfort of your own home * A supportive and collaborative team, where you'll be encouraged to share your ideas and contribute to our mission * A dynamic and innovative work environment, where you'll be challenged to grow and develop your skills * A comprehensive benefits package, including health insurance, retirement plans, and paid time off **Compensation, Perks, and Benefits** As a Remote Customer Service Coordinator, you'll receive a competitive salary and benefits package, including: * A comprehensive health insurance plan, ensuring you and your loved ones are protected * A retirement plan, enabling you to save for your future * Paid time off, allowing you to recharge and relax * Opportunities for professional development and growth, enabling you to advance your career **Conclusion** If you're a motivated and customer-focused individual who is passionate about delivering exceptional service and making a positive impact on patient care, we encourage you to apply for this exciting opportunity. Join arenaflex in revolutionizing Pharmacy Care Management and take the first step towards a rewarding and challenging career. Apply now and become a part of our dynamic and innovative team! Apply Now! Apply for this job