Sales Development Representative - Call Center

Remote Full-time
Allstar Home Services, LLC is a fast-growing organization specializing in residential and commercial roofing services. They are seeking a Sales Development Representative to join their National Call Center team, focusing on converting warm leads into scheduled appointments for Sales Representatives. The role involves making high-volume outbound calls, understanding customer needs, and achieving daily and weekly conversion goals. Responsibilities Make outbound calls to warm, targeted leads who have submitted a request for service Follow guidelines and use conversational questioning to understand customer needs and book demos Handle initial objections and help customers see the value of scheduling an appointment Ensure all qualified calls are converted into a demo or sales appointment Document call outcomes accurately in the CRM and call center systems Partner with the call center and sales teams to meet daily and weekly conversion goals Maintain strong call activity levels and hit targets for demos set, demos held, and net sales impact Skills 1-3 years in sales telemarketing, or customer facing roles High school diploma or GED equivalency Experience with Five9, CXone, Service Titan, or similar CRM/call center tools Experience with Home Services or equivalent Benefits Uncapped bonus opportunity based on set and completed appointments Company Overview Comprised of market leading exterior services brands, Allstar Services is a full-service provider of residential exterior replacement, repair, and maintenance services including roofing, siding, windows, and gutters. It was founded in 1979, and is headquartered in Eden Prairie, MN, US, with a workforce of 501-1000 employees. Its website is
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