Salesforce Data Analyst
Roles and Responsibilities • Data Analysis & Reporting analysing Salesforce data to identify trends, patterns, and opportunities for business improvement. • Develop and maintain reports, dashboards, and visualizations using Salesforce native tools (Reports, Dashboards, CRM Analytics). • Translate business requirements into data queries and insights. • Work with business users, product owners, and technical teams to gather data requirements. • Present findings and recommendations to stakeholders in a clear and actionable format. • Data Quality & Governance o Monitor and ensure data integrity across Salesforce objects and integrations. • Identify and resolve data discrepancies and inconsistencies. • Support data governance initiatives including data standardization and compliance. • Recommend improvements to data processes and reporting workflows. • Automate recurring reports and data tasks where possible. Technical Competencies Salesforce Platform Knowledge • Strong understanding of Salesforce data architecture, objects, relationships, and reporting capabilities. • Experience with Salesforce Reports, Dashboards, and CRM Analytics (Tableau CRM). • Proficiency in Excel, Google Sheets, and data visualization tools (Tableau, Power BI, CRM Analytics). • Familiarity with SQL for querying Salesforce data via connectors or external databases. • Knowledge of data cleansing, transformation, and enrichment techniques. • Experience with data import/export tools (Data Loader, Workbench, etc.). • Ability to understand business processes and translate them into data insights. Experience working in cross-functional teams and communicating with non-technical stakeholders. Apply tot his job