Senior L&D Enablement Program Manager

About the Team The People Programs team at OpenAI plays a pivotal role in creating an environment where every employee can thrive, grow, and contribute to our mission of ensuring that AGI benefits all of humanity. This expanding team develops and executes human-first strategies and programs that support our rapid growth, unique culture, and innovative spirit. Our Coaching, Learning & Development team manages programs ranging from new employee onboarding, manager development, and learning systems used across OpenAI. About the Role We’re looking for a Learning & Development Enablement Program Manager to build the systems, tools, and processes that power learning at OpenAI. This role focuses on enablement —designing the infrastructure and mechanisms that allow L&D programs to scale effectively across the company. You’ll help ensure our learning experiences are not only impactful but also repeatable, measurable, and sustainable. You’ll be a strong individual contributor who partners across the People team and business functions to make learning accessible, efficient, and engaging. You’ll architect scalable workflows, operationalize learning systems like our LMS (Sana), and create toolkits that empower others to deliver development programs with excellence. This role reports to the Head of Learning & Development and collaborates closely with L&D peers focused on onboarding, manager development, and career growth. Your Responsibilities L&D Systems & Infrastructure: Design, implement, and maintain the core enablement infrastructure that supports OpenAI’s learning programs, including our learning management system (Sana). Toolkits & Playbooks: Develop templates, resources, and operational processes that enable consistent delivery and measurement of learning programs across teams. Program Enablement: Partner with other L&D team members to build scalable systems for onboarding, manager development, and team interventions—ensuring they run efficiently and can be replicated across orgs. Data & Insights: Build reporting and feedback loops to measure program reach, engagement, and impact; use data to drive improvements and inform strategy. Stakeholder Enablement: Empower People partners, facilitators, and business leaders with the right tools and training to deliver learning experiences confidently and consistently. Operational Excellence: Manage the day-to-day hygiene and optimization of learning operations—permissions, dashboards, content governance, and internal support triage. Cross-functional Collaboration: Work with People Ops, HRBPs, and business leaders to understand needs, streamline learning requests, and improve employee access to development opportunities. What We’re Looking For 7+ years of experience in learning operations, enablement, or program management in fast-paced environments. Proven ability to design scalable learning systems and processes across global organizations. Strong project management and stakeholder communication skills. Experience managing LMS platforms (ideally Sana or similar) and building automated or data-informed workflows. Analytical mindset with the ability to translate metrics into actionable insights. Comfortable balancing strategy with hands-on execution—no task is too small when it comes to improving how people learn. A collaborative spirit and a passion for building a learning culture that supports growth and inclusion. Workplace & Location This role is based in our San Francisco office and we aren’t considering remote applications at this time. We offer relocation support to new employees, and we use a hybrid work model: three days in the office per week with optional work from home on Thursdays and Fridays. Our open-plan offices have height-adjustable desks, conference rooms, phone booths, well-stocked kitchens full of snacks and drinks, three in-house prepared meals daily, a private outdoor space for working in the sun or socializing, nap rooms, private bike storage, and more. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. 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