Sr. Digital Platform Operations Manager – Storytelling/Campaigns/Analytics
WHO YOU’LL WORK WITH This role sits within the North America Sales Go-To-Market team supporting the Nike B2B platform Nike.net. Reporting directly to the Sr. Manager, Digital Platform Lead, the Sr. Digital Platform Operations Manager – Storytelling/Campaigns/Analytics will work cross functionally with North America Sales teams as well as the Global Sales Go-To-Market team to support innovation in seasonal storytelling on Nike.net B2B platform, drive additional revenue via campaigns and drive forward our analytics strategy for the platform. This role will also work directly with fellow Nike.net team members to collaborate across platform priorities and enhancements impacting storytelling and campaign initiatives. WHO WE ARE LOOKING FOR The ideal candidate will be an innovator, forward-thinking problem solver and strategic connector. They will need to be comfortable operating in ambiguity and thrive on enabling and unlocking tailored customer experiences on digital platforms. They should be solution-oriented, embrace innovation and take their curiosity of data and be able to apply qualitative and quantitative results to drive forward future initiatives. This role is essential to ensuring our future vision for the Nike.net B2B platform comes to life. The ideal candidate should demonstrate the following: • Bachelor’s degree in Business, Sales, Ecommerce, Digital, Analytics or related field. Will accept any suitable combination of education, experience or training. • A minimum of 3 years directly relevant work experience. • Demonstrated ability to achieve results in a dynamic environment and to deliver on strategic, tactical and operational levels • Pro-active problem solver with the ability to assess a challenge and develop action steps for resolution • Experience with business process improvement methods & project management skills a plus • Experience with analytics a plus • Skilled in Microsoft Office (PowerPoint, Excel), Tableau, Adobe Analytics, JIRA and Confluence is a plus WHAT YOU’LL WORK ON This role is responsible for helping to deliver tailored experiences for each channel and partner – curated content, tools and playbooks that drive engagement, alignment and localized activation as executing geo-optimized campaign tools. In addition, they will be responsible for helping to provide real-time analytics on trends, inventory and consumer behavior for smarter decision making.: • Responsible for partnering with our Global Sales Go-to-Market team to deliver bespoke partner journeys on Nike.net B2B platform. • Leverage geo-optimized campaign tools to maximize revenue goals with North America sales. • Develop and execute an At Once campaign strategy across multiple sales teams. • Develop and execute a comprehensive analytics strategy to monitor the health and usage of individual Nike.net applications and utilize the data to feed future priorities. • Develop strong working relationships with Sales teams in order to achieve successful outcomes for comprehensive storytelling and campaign strategies across the Nike.net platform. • Partner with Nike.net team members to ensure user feedback / enhancement requests are submitted through the proper channels. We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form. Apply tot his job