Technical Project/Program Manager
About the position Responsibilities • Provides production and project support of voice network, applications, UC, and cloud-based communication solutions and platforms. • Manages the design, documentation and creation of standard operating procedures and processes for operation and support for all collaborative technologies and activities. • Manages communications requests, program needs assessments, project plans, budgets, schedules, internal and external resources. • Executes strategic decisions on vendors, technologies and the best solutions by researching and staying in the forefront of technology trends. Requirements • Bachelor's degree in Computer Science, Engineering or other scientific discipline or four or more years of work experience. • Four or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, specialized training. • Active Secret Clearance. • Program/project management experience on large programs with multiple sub-projects. • Experience in the management and delivery of large-scale Infrastructure Projects. • Proven track record of leading/supporting all aspects of complex technical projects, including subsequent integration to a successful close. • Knowledge of a wide range of distributed, PC and network operating systems. • Knowledge of a wide variety of applications and related architecture across departments. • Knowledge of vendor management in the hosting, disaster recovery, IT services, and application support space. • Experience with flowcharting techniques and MS Visio. Nice-to-haves • Collaboration skills with business and technical groups. • PMP Certification. Apply tot his job