Overview:**
Join the team at Chewy, America's #1 pet pharmacy, as a Customer Service Associate. As a remote employee, you will be part of a team dedicated to delivering exceptional, memorable, and reliable experiences for pet parents, every time. **Responsibilities:**
? Engage directly with pharmacy customers via inbound calls and other communication platforms...
? Research and problem-solve to determine appropriate solutions for customers, and follow up as needed to resolve issues
? Go above and beyond to 'wow' customers, engaging with them and thinking critically to provide solutions while adhering to high safety and regulatory standards
? *Qualifications:**
? 1-2 years working in a customer-focused environment
? Excellent communication skills
? Ability to multi-task and think critically
? Flexibility to shift schedule and work overtime as needed
? Must be able to pass background check for KY Rx Tech license
? Show up committed to be your best! **Benefits:**
? Competitive pay and benefits
? Culture of belonging where you will feel valued for your skills and contributions
? Opportunities to build, grow, and unleash your full potential
? Empowerment to lead and foster a culture of continuous improvement, quality, and service
? Recognition for your commitment and hard work