Job Summary
Job Type: Full-Time...
Salary: $16 to $20 per hour
Working Hours: 8 hours/day
Company: Delta Airlines
Location: Only in [State] ? Remote Position
Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k), and more
Description
Delta Airlines is seeking enthusiastic and customer-focused individuals to join our team as Delta Customer Care Representatives. This is a remote, full-time position where you will be the first point of contact for our valued customers, assisting them with travel inquiries, reservation changes, and other service needs. As a Delta Customer Care Rep, you will be integral to ensuring a seamless and positive experience for our passengers, embodying the Delta spirit of hospitality and service excellence. We offer a competitive hourly wage along with a comprehensive benefits package to support your health, well-being, and career growth.
Requirements
? High school diploma or equivalent
? Minimum of 2 years of customer service experience
? Strong communication and interpersonal skills
? Ability to work independently and in a team environment
? Proficiency with basic computer applications and software
? Reliable high-speed internet connection
? Availability to work flexible hours, including weekends and holidays
Responsibilities
? Respond to customer inquiries regarding flight schedules, fares, and policies
? Assist customers with booking and modifying reservations
? Provide timely and accurate information to customers
? Handle customer complaints and issues with professionalism and empathy
? Work collaboratively with other team members and departments
? Maintain up-to-date knowledge of Delta?s products and services
? Ensure compliance with company policies and procedures
Benefits
? Health and Dental Insurance
? Paid Training Programs
? Paid Vacations and Holidays
? 401(k) Retirement Plan
? Employee Discounts on Flights and Travel Packages
? Opportunities for career advancement
? Supportive and inclusive work environment
Educational Qualifications
? High school diploma or GED (required)
? Associate?s or Bachelor?s degree in Business, Hospitality, or related field (preferred)
Experience
A minimum of 2 years of experience in customer service is required, preferably within the airline or travel industry. Experience in remote work environments is a plus.
Company Overview
Delta Airlines is one of the world?s leading airlines, known for our commitment to customer service and innovative approach to travel. With a strong presence globally, we strive to deliver exceptional experiences to our passengers from check-in to arrival. Our team is dedicated to fostering a welcoming and inclusive environment while providing top-notch service. Joining Delta means becoming part of a company that values your growth, well-being, and success.
Apply now and start your journey with Delta Airlines, where your passion for customer service can soar to new heights!
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