We are seeking a dedicated Remote Live Chat Clerk to join our team. As a Remote Live Chat Clerk, you will play a crucial role in delivering exceptional customer service and support through live chat interactions. This entry-level position offers a flexible remote work arrangement and the opportunity to grow with a dynamic team.
Benefits...
Competitive hourly compensation
Access to professional development and growth opportunities
Flexible remote work arrangement
Responsibilities
Engage with customers via live chat to address inquiries and concerns promptly and professionally
Utilize knowledge resources to provide accurate information and resolve issues effectively
Collaborate with remote teams to ensure seamless customer support experiences
Maintain detailed records of customer interactions and relevant information
Meet or exceed customer satisfaction and quality targets
Qualifications
Prior experience in customer service, administration, or IT preferred
Strong communication skills with a focus on clarity and empathy
Excellent problem-solving abilities and attention to detail
Ability to work both independently and collaboratively in a remote environment
High school diploma or equivalent; additional education in related fields is a plus
If you are motivated, customer-focused, and eager to grow in a supportive environment,
Employment Type: Full-Time