We are seeking a dynamic and customer-focused Live Chat Specialist to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to customers through our live chat platform, ensuring a positive and seamless experience. If you are a quick thinker, have excellent communication skills, and thrive in a fast-paced environment, we want to hear from you.
Responsibilities
? Engage with customers in real-time through live chat to provide support and resolve issues
? Ensure prompt and accurate responses to customer inquiries
? Identify and escalate complex issues to the appropriate team members
? Maintain a high level of professionalism and customer service at all times
? Document and track customer interactions and feedback
Qualifications
? 1+ years of experience in customer service or a related field
? Excellent written and verbal communication skills
? Ability to multitask and prioritize in a fast-paced environment
? Strong problem-solving skills
? Proficiency in typing and using live chat platforms
If you are passionate about customer service and enjoy helping others, we encourage you to apply for this exciting opportunity.
