We are seeking a highly skilled and experienced Senior Microsoft Dynamics CE Architect to join our Information Technology team. As a pivotal member of our organization, you will contribute significantly to the design, implementation, and evolution of our Microsoft Dynamics solutions. This role demands a strategic mindset, technical proficiency, and the ability to align Microsoft Dynamics... initiatives with business objectives and the Microsoft technology roadmap.
Key Responsibilities:
1. Architecture:
? Solution Design: Architect scalable and reliable Microsoft Dynamics solutions within the Customer Engagement (CE), Finance and Operations (F&O), and Dual Write modules, ensuring scalability, performance, and reliability.
? Customization and Configuration: Customize and configure CE applications to enhance functionality and meet specific business needs.
? Integration: Collaborate with cross-functional teams to integrate Microsoft Dynamics modules with existing systems and third-party solutions.
? Data Management: Implement effective data management strategies within the CE platform, including migration, cleansing, and governance.
? Troubleshooting and Support: Address and resolve technical issues, providing support to end-users and troubleshooting system errors.
? Performance Optimization: Conduct performance analysis and optimization of Dynamic solutions to enhance system efficiency.
? Environment and Refresh Architecture: Oversee CRM environment architecture and manage the refresh process for reliable development and testing.
? Overall Microsoft Products Architecture, Roadmap, and Governance & Compliance Ownership: Extend responsibility to the overall architecture, roadmap, and governance and compliance for Microsoft products.
? Active Participation & Collaboration in the Architecture Review Board: Actively participate in the Architecture Review Board, providing insights and recommendations for architectural decisions.
2. Technical Leadership: Provide technical expertise and guidance to development teams, ensuring adherence to best practices and coding standards. Design oversight and sign-off of 3rd Party Systems Integrator for Technical build and Managed Services.
? Collaboration: Work closely with business stakeholders to understand requirements and translate them into effective Microsoft Dynamics solutions.
? Training and Knowledge Transfer: Provide training sessions on Microsoft Dynamics best practices and features, facilitating knowledge transfer
3. Project Management -Take ownership of Dynamics projects, managing timelines, resources, and deliverables for successful execution.
? Change Management: Lead and support change management initiatives related to Dynamics implementations, ensuring smooth transitions and user adoption.
? Release Management with Microsoft: Manage the release process, including version management across Finance and Operations (F&O) and Customer Engagement (CE)/Field Service (FS).
? Aligning Business Asks to the MSFT Roadmap: Bridge the gap between business requirements and Microsoft's roadmap, ensuring strategic alignment.
? Vendor Management ? Collaborate with external vendors and partners, especially those providing Dynamics 365-related services or products.
Qualifications:
? Bachelor's degree in Computer Science, Information Technology, or related field required.
? Master?s degree preferred.
? 15+ years of related IT Experience
? 3-5 years of proven experience as a Microsoft Dynamics CRM Architect.
? 5+ years working with Microsoft Dynamics CRM customization, configuration, and integration.
? Excellent problem-solving and analytical skills.
? Effective communication and collaboration skills.
? Microsoft Dynamics CRM certifications are a plus.
? Microsoft Dynamics Field Service Experience desired.
This role is eligible for a hybrid work schedule and is based out of our Bridgeton, MO Corporate Office.
Our organization offers benefits that are the best fit for you at every stage of your career:
Comprehensive Insurance Plans: Health, Dental, and Vision, 401k with Company Matching Contribution, Discretionary 401k Company Contribution, Tuition Reimbursement Program, Life/Disability Insurance, Family Leave, Panasonic Employee Discounts, Paid Vacation and Holidays, Wellness Program, Identity Protection, Community Stewardship, Employee Assistance Program and more