Scheduling Operations Associate - Part-Time Contract

Description: ? Work with home health care agencies and long-term care facilities to fill caregiver shifts and ensure that patients receive the assistance they need ? Coordinate with caregivers and customers to handle situations such as filling shifts with short notice, no shows, or lateness ? Use technology and services to enable healthcare provider groups to improve staffing operations ? Interact directly with clients, caregivers and patients to handle client related matters Requirements: ? Some customer service experience ? Highly organized with attention to detail ? Ability to quickly work in multiple technology platforms simultaneously ? Proactive problem solver and able to handle difficult situations or customers ? Effective communication skills with clients, patients, caregivers and families ? Previous experience as a health care scheduler is a plus ? 1-2 years customer service, hospitality or retail experience preferred ? Fluency in Spanish is a plus Benefits: ? Fully remote 6-month contract role ? Part-time contract roles (approximately 20 hours per week) ? Prioritizing hiring people with Saturday and Sunday availability ? Saturday and Sunday shifts between 4 and 8 hours