[Remote] IT Support Analyst

Note: The job is a remote job and is open to candidates in USA. RemoteHunter is an organization that provides an AI-powered customer engagement platform. The IT Support Analyst role focuses on optimizing and integrating business systems while acting as a liaison between business units and IT to support end-user needs. Responsibilities Identify technical debt and system redundancies to future-proof the enterprise application ecosystem Provide technical support and guidance to employees Contribute to continuous improvement efforts and refine IT processes Manage user accounts and permissions for secure, timely access to tools Ensure timely and accurate resolution of end-user support issues Document and maintain IT processes and procedures accurately Skills Strong written and verbal communication skills with ability to simplify technical concepts Experience supporting People Operation teams in platform, process, and operations enablement Familiarity with Identity and Access Management (IAM) concepts Ability to multi-task, coordinate multiple projects, prioritize effectively, and maintain attention to detail Knowledge of Linksquares, Navan, and Coupa Experience with AI implementation in enterprise applications Familiarity with vendor management including renewals and onboarding Experience with SaaS tools such as Zoom, Slack, Google Workspace, Okta, and Jira Experience managing SaaS systems and optimizing license utilization Benefits Medical, dental, and vision insurance Financial benefits Generous stipends for health and fitness Learning and development support Company Overview RemoteHunter is your dedicated AI job search assistant, turning the job hunt from a slow, individual effort into a quicker, smarter, and guided experience by streamlining each step of the process and speeding up your path to the right career opportunities. It was founded in 2025, and is headquartered in , with a workforce of 11-50 employees. Its website is