[Remote] People Operations Coordinator

Note: The job is a remote job and is open to candidates in USA. NetBrain is a leader in no-code network automation, providing IT operations teams with innovative solutions. The People Operations Coordinator will support HR processes and programs, ensuring a seamless experience for new hires and maintaining compliance across multiple countries. Responsibilities Own and streamline onboarding — manage the process from offer generation through Day One orientation, coordinating with hiring managers, IT, and payroll to ensure a seamless new hire experience Serve as the first point of contact for employee questions, providing excellent service and escalating to the appropriate resource when necessary Support HR operations across the US, Canada, Germany, India, and the UK, ensuring compliance with local requirements and consistent execution of processes Manage key administrative tasks including I-9 verifications, employment verifications, and digital personnel file maintenance Maintain accurate employee data in the HRIS, ensuring timely updates and communication with relevant stakeholders Coordinate immigration processes, tracking work authorizations and supporting visa filings Monitor compliance training for new hires and annually recurring training campaigns, tracking completion and reporting status Prepare reports and summaries to support People metrics and compliance Assist with communications by sending announcements, updates, and briefings on behalf of the People Team Support team initiatives and projects led by the Director, People Experience, and People Business Partners Maintain and update content on SharePoint and other internal resource hubs Liaise across the global People and Talent Acquisition teams to support a variety of tasks and initiatives including metrics, process, and core HR tasks Skills Ability to work business hours aligned with Eastern or Central time zones is required Own and streamline onboarding — manage the process from offer generation through Day One orientation, coordinating with hiring managers, IT, and payroll to ensure a seamless new hire experience Serve as the first point of contact for employee questions, providing excellent service and escalating to the appropriate resource when necessary Support HR operations across the US, Canada, Germany, India, and the UK, ensuring compliance with local requirements and consistent execution of processes Manage key administrative tasks including I-9 verifications, employment verifications, and digital personnel file maintenance Maintain accurate employee data in the HRIS, ensuring timely updates and communication with relevant stakeholders Coordinate immigration processes, tracking work authorizations and supporting visa filings Monitor compliance training for new hires and annually recurring training campaigns, tracking completion and reporting status Prepare reports and summaries to support People metrics and compliance Assist with communications by sending announcements, updates, and briefings on behalf of the People Team Support team initiatives and projects led by the Director, People Experience, and People Business Partners Maintain and update content on SharePoint and other internal resource hubs Liaise across the global People and Talent Acquisition teams to support a variety of tasks and initiatives including metrics, process, and core HR tasks A collaborative, adaptable, and service-oriented professional who enjoys solving problems and keeping operations running efficiently Highly organized and detail-oriented, with an instinct for action and follow-through A self-starter who learns quickly, anticipates needs, and takes initiative to improve processes 1+ years of experience in an HR or People Operations role required Associate's or Bachelor's degree required Experienced with Microsoft 365 applications (Word, PowerPoint, Teams, OneDrive); Excel proficiency preferred Experience with HRIS and ATS systems a plus Benefits 401k Medical/dental coverage Company Overview NetBrain helps IT teams halve MTTR and prevent outages with AI-driven automation. It was founded in 2004, and is headquartered in Burlington, Massachusetts, USA, with a workforce of 501-1000 employees. Its website is